The Escalating SAR

Using a fictional Subject Access Request (SAR) from a former employee, this session explores how to manage a broad or contentious request from receipt through to response and potential complaint. It covers identity checks, clarification, deadlines and searches, as well as reviewing documents, applying appropriate redactions and exemptions, and maintaining a clear audit trail. The case study also considers how to distinguish data protection issues from wider employment grievances and the steps to take if a SAR escalates.

The session is followed by a learning review consisting of ten multiple choice questions with opportunity to retake if required. To allow flexible learning, students can leave and return to the course at any time without losing completed sections.

A certificate is provided upon successful completion.